Where is my order? Need help!

Please search in your email first "Vallova" you should see your order confirmation email and the shipping confirmation email.

There you will see the tracking information and the address we shipped to, please reply to this email directly and we will help you track the order!

Depending on the item delivery times vary so we cannot guarantee delivery dates but give estimates:

USA / CANADA

  • Clothing 5-12 Business Days
  • Cosmetics, Soaps - 8-15 business Days

UK / AU / EU / NZ

  • Clothing 5-12 Business Days
  • Cosmetics, Soaps - 8-15 business Days

 International

  • Clothing 10-20 Business Days
  • Cosmetics, Soaps - 10-25 business Days