Hey! We'd love to help you out! 

Some customers are experiencing delays with Soap orders, our couriers are working on this, please contact us so we can help you track and assist on delivery dates.

You can track your order here! Make sure to check your SHIPPING CONFIRMATION Email, if you still can't find your tracking or having trouble, contact us below!

Didn't receive an email confirmation after purchase? Try searching Vallova to find the email or contact us to see which email you ordered with us. Check your spam folder just in-case!

Some customers mistype there email, so please email us so we can reply to your correct email and update your order: support@vallova.com

The best way to contact us is email us directly to ensure no typos: support@vallova.com

Please double check your email as we cannot respond to you if you input a wrong email address